Our Privacy Policy

Effective date: 01 Jan 2025

1) Information We Collect

• Contact & Identity: name, email, phone, address.
• Booking Details: travel dates, destinations, passengers, preferences.
• Payment Info: collected via secure payment gateways (we don’t store full card details).
• Technical Data: IP, device, browser, pages visited, cookies and analytics.

2) How We Use Your Information

• Process enquiries, quotes, and bookings; issue invoices and confirmations.
• Personalize packages and communicate updates or service changes.
• Improve website performance, security and user experience.
• Comply with legal obligations and prevent fraud.

3) Cookies & Similar Technologies

We use necessary cookies for core functionality and optional analytics/marketing cookies to understand usage and improve services. You can control cookies via your browser or our cookie banner.

4) Sharing & Disclosure

We may share relevant details with trusted partners to fulfil your booking—e.g., hotels, transport operators, payment processors—under confidentiality and data protection terms. We do not sell your personal data.

5) Data Security

We implement administrative, technical, and physical safeguards (encryption in transit, access controls, secure hosting). However, no method of transmission is 100% secure.

6) Your Rights

• Access, correct, update, or delete your data.
• Withdraw consent for marketing at any time.
• Request a copy of data we hold about you.

7) Children’s Privacy

Our services are not directed to children under 13. If we learn we’ve collected data from a child without guardian consent, we will delete it.

8) Data Retention

We retain personal data only as long as necessary for bookings, legal/accounting requirements, or as otherwise permitted by law.

9) International Transfers

Your information may be processed outside your country when required to provide services (e.g., overseas hotel confirmations) with appropriate safeguards.

10) Policy Updates

We may update this Privacy Policy to reflect changes in practices or regulations. The “Effective date” above will be revised accordingly.